In Akita, you can choose to track specific metrics that are important to your business. These can be found and configured by navigating to Settings > Tracked Metrics.
Once you have configured your key tracked metrics, you can view them within your segment record as a widget/graph.
NOTE: The widget will start to track the relevant metric for this Segment from the date it is added to the Segment.
To begin:
If there are no statistics previously added to the segment, click on Add wonderful charts and graphs! A drop-down nested list of the available Statistics (metrics) will appear. Select one or multiple at a time.
Select Presentation Format:
Average Value: This shows the average for this metric for ALL USERS (in this Segment) through time.
Minimum Value: This represents the lowest value for any of the users at a given point in time (within this Segment).
Maximum Value: This represents the value of the worst performing user in terms of this metric within this Segment.
Sum of Values: The total vale for this metric for ALL USERS through time (for this Segment).
Interpreting the widget:
The graphs are read left to right. Data is tracked from the day the widget is added to the Segment.
Depending on the metric type, the graphs can track above AND below zero (i.e. Health and NPS scores can move below zero; MRR or MAU cannot).
A pop-up will appear when hovering on a dot indicating the date it represents and the score for the Metric on that date (see below).
With certain metrics (e.g. Health), thresholds can be set to indicate what represents a good score (green horizontal line) and what represents a bad score (red horizontal line) - see above.
The dotted line represents zero in metrics that can move below zero.
The colored fill represents when the metric has moved above or below zero.
You can hide/reveal the Statistics if required:
If the displayed statistics are distracting for you, they can be hidden. Click on the 'eye' icon on the right hand side of the page to hide.
To reveal/unhide the statistics, click the 'Show them' link located between the filters and the Segment table.
Re-order or delete metrics if required.
To re-order your list of widgets, click on the Gear icon to the right of the widgets. Your list of displayed widgets will appear in a drop-down list, click and hold the 'hamburger' (three stacked lines) icon and and drag-and-drop as required.
To delete a widget click on the trash can to it's right.
